Although we are constantly improving our item descriptions, our pictures and our fitting advices, it may happen from time to time that a shoe isn’t the right size, the material feels different than expected or a t-shirt isn’t quite right for your athletic body.
You are entitled to return your order within 14 days without giving any reasons.
You have the right to cancel and to return an order or rather get a refund of the full amount provided that you really just tried on the products or tried them to a degree necessary to check the structure, the quality and/or the functioning of the goods and sent them back to us completely. You only have to pay the costs for a possible decline in value if this decline in value is attributable to your handling.
PACK GOODS
You want your returned goods to arrive safely and undamaged at taqatsports? The best way to return goods is to use an appropriate outer packaging which offers optimal protection, e.g. cardboard boxes or mailing bags.
Please note:
Unfortunately, some post offices don’t accept parcels with our taqatsports mailing bags. It’s the best if you turn the bag inside-out so that there’s no advertising anymore. Otherwise, you could also use a neutral or non-printed mailing bag.
Now, you put the goods you like to return into your shipping package, if possible, with their undamaged original packaging and all tags and labels.
Important:
When returning shoes please don’t use the shoe box as shipping box as it’s part of the original packaging.